Privacy Policy

This Privacy Policy outlines how  Eight Pillar Candles collects, uses, discloses, and protects the information gathered through our website at www.eightpillarcandles.com

1. Information We Collect

a. Personal Information:

  • When you make a purchase or register for an account, we may collect personal information such as your name, email address, shipping address, and payment details.

b. Usage Information:

  • We collect information about how you use our website, including pages visited, time spent on the site, and other statistical data.

2. How We Use Your Information

a. Order Fulfillment:

  • We use your personal information to process and fulfill orders for handmade and digital products.

b. Account Management:

  • Your account information is used for account creation, login, and account management purposes.

c. Communication:

  • We may use your contact information to communicate with you about your orders, provide updates, and respond to inquiries.

d. Marketing:

  • With your consent, we may send promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.

3. Data Security

We implement security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website or conducting our business, as long as they agree to keep the information confidential.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect data about your interactions with our website.

6. Your Choices

a. Opt-Out:

  • You can opt out of receiving promotional emails by following the instructions provided in the email or by contacting us.

b. Access and Correction:

  • You have the right to access and correct your personal information. If you would like to review or update your information, please contact us.

7. Children's Privacy

Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top.

If you have any questions or concerns about our Privacy Policy, please contact us at eightpillarcandles@gmail.com.

Last updated: 2023